Fix SSO ID 'Invalid Format' Error: The 30-Second Solution

You are sitting at your E-Mitra shop. There's a queue of customers. You scan a document carefully, try to upload it to the Rajasthan SSO portal, and boom: Error: "Please upload valid format"

You try again. You try renaming the file. Same error. 🤯

The SSO portal is notoriously fussy. It doesn't tell you what is wrong, just that something is valid. Usually, the problem is simple: You are trying to upload a PDF or a file larger than 100KB, but the portal secretly wants a small JPG.

Here is how to fix it in 30 seconds so you can clear that queue.

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Why This Error Happens

The Rajasthan SSO portal (Jan Aadhaar, Recruitment, etc.) has strict, often hidden requirements.

Fix SSO 'Upload Valid Format' Error: PDF to JPG Guide

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The 30-Second Fix (No Photoshop)

We built a specific tool for Rajasthan E-Mitra operators to solve exactly this problem.

Step 1: Open the Tool

Go to our SSO PDF to JPG Converter.

Step 2: Upload Your File

• If you have a PDF (e.g., Aadhaar scan), upload it.
• If you have a large image, upload it.

Step 3: Magic Conversion

• The tool automatically converts it to JPG.
• It compresses it to under 100KB (the safe zone).

Step 4: Upload to SSO

• Download the new file.
• Upload it to the portal. Success. ✅

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Pro Tips for E-Mitra Operators

If you process 50 forms a day, these settings will save you hours:

1. Scanner Settings: Set your scanner to 150 DPI (instead of 300). This keeps file sizes naturally low (~80KB).
2. Avoid Spaces: Never save files as Ram Kumar Aadhaar.jpg. Use ram_aadhaar.jpg. SSO servers hate spaces in filenames.

Quick Tools Access

• Fix SSO Document (PDF to JPG)
• Compress Jan Aadhaar Photo

Related:

• Jan Aadhaar Upload Failed? Fix Jan Aadhaar 2.0 Errors.